Blocked by all staff? challenge accepted

SSM_GOD

Forum Legend
Joined
Aug 11, 2019
Posts
1,449
Ratings
1,898 47
#1
me: reports 2x vote being broken
shouts: "2x vote rewards is broken"
*ignored*
me 6 hours later: reports 2x vote being broken
shouts: "2x vote rewards is still broken"
sends helpop: "2x vote rewards have been broken.."
*ignored*
me 3 reports 2x vote being broken
shouts: "2x vote rewards is still broken"
*ignored*
me 4h hours later: reports 2x vote being broken
shouts: "2x vote rewards is still broken"
*ignored*
some other guy: 'double votes are broken'
staff 3 minutes later: "will report" ... "the issue has been fixed"



7:25 am. guy reports gary on atlas being broken
8:30 am. I report gary on atlas being broken
9:00 am. me: send another msg in #issues saying its still broken
shouts "daily gray rewards is broken"
9:10 am. someone pings mod
shouts "daily gary reward is still broken"
9:40 am. I ping oly staff
10:00 am. /helpop "daily gray is broken..."
*ignored* *ignored* *ignored*
still no response by the way!


Jan 31st. false chargeback on my acc, I get banned and lose elite
I ask what happened
admin "already fixed"
me: doesn't have elite back or know why it happened
30 mins later: I msg admin asking what happened. OH WAIT! I DONT! They blocked me!
3 hours later: I make a ticket showing that I should have my elite and asking why it happened
admin: 'already told [you] I fixed it'
me: still didn't have elite or get an an explanation for why it happened


correct me if I'm wrong, but you get a notification when pinged, right? you should be respectful, courteous, kind, and friendly to your customers and most active members, right?
you have logs to see I have legit elite, right?

This is not meant as an attack or anything like that. I'm just trying to understand why there is no freaking communication and connection.
It's not hard, you're already reading those messages. Just do what you said you wanted to do- what you went out of your way and asked to do-
Sorry for my frustration, I just had to get this off my chest.

but kinda seriously though, why am I being shadow-muted?
 

xcy

Dedicated Member
Joined
Jan 25, 2021
Posts
191
Ratings
123 5
#2
yeah i have no idea tbh. Normally I would say to make a ticket or something, but if they give you a reply like that, you really are just left in the dark. Maybe message a staff on discord, if they haven't ignored you there too. Gl man, keep me updated, curious to see if you get your elite back
 

SSM_GOD

Forum Legend
Joined
Aug 11, 2019
Posts
1,449
Ratings
1,898 47
#3
yeah i have no idea tbh. Normally I would say to make a ticket or something, but if they give you a reply like that, you really are just left in the dark. Maybe message a staff on discord, if they haven't ignored you there too. Gl man, keep me updated, curious to see if you get your elite back
well I got elite back, but I had to claim it myself, then I was lacking some permissions so I've had to reclaim multiple times.. pain in the pinky

someone posted something separate in #issues and 1 minute later they got a response. still ignored the 5 reports on gray being broken :clap:
 

Sonic_Raptor

Forum God
ELITE
Sonic_Raptor
Sonic_Raptor
ELITE
Joined
Jul 1, 2019
Posts
1,924
Ratings
1,787 69
#5
Jan 31st. false chargeback on my acc, I get banned and lose elite
I ask what happened
admin "already fixed"
me: doesn't have elite back or know why it happened
30 mins later: I msg admin asking what happened. OH WAIT! I DONT! They blocked me!
3 hours later: I make a ticket showing that I should have my elite and asking why it happened
admin: 'already told [you] I fixed it'
me: still didn't have elite or get an an explanation for why it happened
Didn't I like contact to let you know this had happened? Then I advised you buy craft tickets were the best way to resolve this issue / get an understanding.
 

Cookie Kat

Forum God
MVP+
StormySkiesYT
StormySkiesYT
MVP+
Joined
Oct 17, 2018
Posts
1,775
Ratings
1,276 98
#6
I'm pretty sure double vote rewards are still broken, tried voting this morning and it wasn't working...